Introduction

CMS Land (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, apply for accommodation, or use our services.

Information We Collect

We may collect personal information including your name, email address, phone number, postal address, identification documents, tenancy details, payment information, and any other information you provide to us through forms, emails, phone calls, or other communication methods.

How We Use Your Information

We use your information to manage tenancy applications, communicate with tenants and prospective tenants, process payments, provide customer support, maintain property records, comply with legal obligations, and improve our services and website functionality.

Legal Basis for Processing

We process personal data where necessary for the performance of a contract, compliance with legal obligations, protection of legitimate interests, or where consent has been provided by the individual.

Sharing Your Information

We may share your information with landlords, contractors, maintenance providers, referencing agencies, utility providers, legal advisors, local authorities, or other third parties where necessary for tenancy management, legal compliance, or operational purposes.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Personal information is stored securely and only accessible to authorised personnel.

Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.

Your Rights

Under applicable data protection laws, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, object to processing, restrict processing, or request data portability where applicable.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance functionality. By using our website, you agree to the use of cookies in accordance with your browser settings.

Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be posted on this page with immediate effect.

Contact Information

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact CMS Land through the contact details provided on our website.